What we get asked, all the time.
From sizing to shipping, returns to refunds, everything we've answered before, written like we'd answer it in person.
Will a Covaba cover fit my sofa?
Our covers are not one-size-fits-all by design, that's how covers end up loose. Each stretch cover is sized to a specific sofa shape: Straight in 1 to 4 seats, Corner L for sectionals with a chaise, and U-shape for larger configurations. The Shape Selector on each product page walks you through the choice, and our Size Guide shows exactly where to measure before you order.
How does a Covaba cover go on?
A stretch cover takes around ten minutes the first time. Drape it over the frame, tuck the elastic edges under the cushions, and adjust the corners until the fabric sits flat. No zippers to align, no buttons, no tools.
What is a Covaba cover made of?
Soft-touch microfibre with elastane woven in for stretch. The microfibre gives a smooth, calm hand-feel; the elastane lets the cover hug the frame instead of sitting loose. Selected ranges are finished in jacquard or bouclé weaves for added texture. The goal is the same across the range: a fabric that looks considered, sits flat, and washes well at 30°C.
How do Covaba covers handle daily wear?
Built for daily living. The soft-touch microfibre is woven tight enough to resist surface marks, and the stretch fit holds firm through hours of use. A 30°C wash refreshes the cover between cycles. For heavy daily traffic, our Non-Slip range adds grip underneath.
How do Covaba covers handle everyday spills?
A Covaba cover sits between everyday life and the sofa underneath, coffee rings, crumbs and the occasional drink land on a layer that comes off and goes in the machine. Blot quickly with a damp cloth, then run the cover through a wash and let it air-dry back into shape.
Does the cover stay in place during everyday use?
Our stretch covers anchor with elastic bands that wrap underneath the sofa frame, keeping the surface smooth through normal sitting and movement. For sofas that get heavy use, the Non-Slip range adds grip under the seat sections. A short re-tuck every few weeks keeps any stretch cover looking newly fitted.
How do I choose the right size?
Measure your sofa from the outer edge of one armrest to the other (length), and front-to-back of the seat (width). Match to the closest size on each product page, or use the in-page size guide. If you're between sizes or your sofa has thick rolled arms, size up for a more comfortable fit.
Why do two sofas with the same length fit differently?
Sofa length doesn't reflect full outer dimensions. Arm style, cushion thickness and back depth change the actual fit. Measuring all three dimensions (length, width, height) is the safest way to choose.
Will it fit if my sofa has rolled arms or extra-deep cushions?
Stretch covers adapt to most arm styles and cushion thicknesses. Compare your sofa's outer dimensions against the size guide and consider sizing up if your setup is bulky.
My sofa is L-shape, do I order one or two covers?
Two. Each piece of an L-shape sofa needs its own cover. For U-shape, three. Order one cover per piece and measure each section separately.
My cushions are non-removable, does a stretch cover still work?
Yes. Our stretch covers are designed to grip around the cushions even when they're attached to the frame. The fabric tucks into the gaps between the cushions and the seat.
How do I wash a Covaba cover?
Most Covaba covers are machine-washable cold (max 30°C / 86°F) on a gentle cycle. Tumble dry low or air dry. Specific care instructions are listed on each product page, always check before washing.
Can I machine wash my cover?
Most covers are machine-washable on a gentle cycle at 30°C. Some specific products (like water-repellent wingback covers) may require hand-washing. Always check the product page before washing.
Will the color fade or pill over time?
With proper care, no. Wash cold, avoid direct sunlight when drying, and don't use bleach. The weave is dense and the fibres tightly twisted to resist pilling. After several washes, expect the fabric to soften, that's normal.
Is the fabric tested for skin contact?
Yes. The fabrics used for our stretch sofa, recliner and chair covers are OEKO-TEX® Standard 100 certified (certificate 24.HCN.24273, tested by Hohenstein Laboratories): every component is checked for harmful substances and safe for direct skin contact. All Covaba fabrics are soft-touch microfibre with high-stretch elastane, gentle against bare skin.
How is my order fulfilled?
Orders are fulfilled through our logistics network. Dispatch arrangements may vary depending on product availability, destination, and operational requirements. Tracking is provided once your order has been dispatched.
Is shipping free?
Yes. We offer free shipping on all orders, no minimum spend, no exclusions.
How long does processing take?
Orders are processed in 1 to 2 business days (Monday to Friday, excluding public holidays). Orders placed before midday on business days are prioritised for same-day processing.
Will I receive tracking?
Yes. Once your order ships, you'll receive a confirmation email with your tracking link.
Can I change my delivery address after ordering?
Write to contact@covaba.com immediately after checkout. Address changes are only possible before dispatch.
Tracking says delivered but I did not receive it. What should I do?
Check safe places and ask neighbours first. If you still cannot locate the parcel, write to contact@covaba.com and we'll help.
What is your return window?
We offer a 30-day return policy. You have 30 days from the date of delivery to request a return.
How do I start a return?
Write to contact@covaba.com first to request return authorisation. Once approved, we will provide the return address and the instructions required to send your parcel back.
What condition must returns be in?
Items must be in the same condition you received them: unused or only tried on, clean, and in the original packaging with all accessories and tags.
Do you offer exchanges?
Yes. After we receive and approve your return, we can issue a coupon or credit so you can place a new order for the desired item, size or color.
How long do refunds take?
Once your return is received and inspected, approved refunds are issued to your original payment method within up to 10 business days. Your bank may take additional time to post the funds.
My item arrived damaged or wrong. What should I do?
Inspect your order on delivery and write to contact@covaba.com within 7 days. Include photos of the outer box, shipping label, inner packaging and the item so we can help quickly.
How can I contact you?
By email at contact@covaba.com or by phone at +44 7412 844629, a real person reads every email, Monday to Friday, 9am to 5pm. We reply within 24 hours. If you have an order, include your order number for faster help.
Where can I track my order?
Use the tracking link in your shipping confirmation email. If you can't find it, write to contact@covaba.com with your order number and we'll resend it.
Where can I learn more about Covaba?
Read our story on the about page, what we make, why we make it, and how we think about a room.
Still stuck?
Our team replies within one working day.
